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Malden Public Library
36 Salem St.
Malden, MA, 02148
(781) 324-0218
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Malden Public Library
Confidentiality of Patrons

Confidentiality of Patrons

The Malden Public Library maintains confidentiality concerning all library records and patron information as required by law. According to Massachusetts General Laws Annotated, chapter 78, Section 7 which reads in part “…that part of the records of a public library which reveals the identity and intellectual pursuits of a person using such library shall not be a public record….”

Patron records are defined as a record in any form that is maintained by the Library that contains any of the following types of information:

  • Information an individual is required to provide in order to be eligible to use Library services or borrow materials
  • Information that identifies an individual as having requested or obtained specific materials or materials on a certain subject
  • Information that is provided by an individual to assist a staff member to answer a specific question or provide information on a particular subject

Library records shall not be made available to any agency of federal, state, or local government or to any spouse or other individual, except in the following circumstances:

  • At the request of a parent, guardian or custodian for the delinquent record of their child, including, but not limited to, lost books, fines, fees, of their child who hold a juvenile or young adult Malden Public Library card
  • At the request or consent of the individual who is the subject of the record or information
  • In accordance with a subpoena, search warrant, or other court order, or to a law enforcement officer who is investigating a matter involving public safety in exigent circumstances

-Approved February 14, 2008 by the Trustees of the Malden Public Library